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发表于 2011-8-21 11:55 AM
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80-20 rule
In economics
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The original observation was in connection with population and wealth. Pareto noticed that 80% of Italy's land was owned by 20% of the population.[4] He then carried out surveys on a variety of other countries and found to his surprise that a similar distribution applied.
In business
The distribution shows up in several different aspects relevant to entrepreneurs and business managers. For example:
80% of your profits come from 20% of your customers
80% of your complaints come from 20% of your customers
80% of your profits come from 20% of the time you spend
80% of your sales come from 20% of your products
80% of your sales are made by 20% of your sales staff[10]
Therefore, many businesses have an easy access to dramatic improvements in profitability by focusing on the most effective areas and eliminating, ignoring, automating, delegating or re-training the rest, as appropriate.
In software
In computer science and engineering control theory such as for electromechanical energy converters, the Pareto principle can be applied to optimization efforts.[11] For example, Microsoft noted that by fixing the top 20% of the most reported bugs, 80% of the errors and crashes would be eliminated.[12]
[edit] Other applications
Mathematical notes
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